followed by Maxwee regarding the personal information of individuals who visit our network of websites, as well
as the personal information of our customers (“covered individuals“). Personal information includes any data by
which an individual can be identified or located (for instance, a person’s name, address, phone number of
information you share with us, and it describes your choices regarding use, access, correction and deletion of
any personal information you share with us. By using or accessing the Maxwee websites, you are accepting the
(defined below) to which Maxwee may have access as we perform services on behalf of our customers. This
personal information, customer data, and services data concerning covered individuals, except where a written
contract with a covered individual defines different requirements.
This policy does not apply to third-party websites, products, or services even if they link to our services, and
you should consider the privacy practices of those third parties carefully. By using our websites and our
services, you authorize the collection, use, storage, sharing, and disclosure of your personal information as
Important Notice to Users Outside the United States – Our websites and services are operated in the United
States (unless specified otherwise in a customer contract). If you are located outside of the United States,
please be aware that any information you provide to us will be transferred to the United States. By providing us
with any information through our website or in connection with the provision of our services (unless specified
otherwise in a customer contract), you consent to this transfer.
How We Collect and Use Information
We collect and use your personal information to provide our products and services, as well as products and
services of our suppliers and licensors, to you and to operate and improve our sites and services. We will only
which are posted at the bottom of the website’s launch page.
Depending on how you use our websites and our services, we may collect the following types of information
and use it in this manner:
Accessing our website – Log Files – Like most websites, our site automatically collects and uses the data
contained in log files. Information in log files may include your computer’s IP (internet protocol) address, your
ISP (internet service provider), the web browser you used to visit our site, the time you visited our site, which
web pages you visited, and other anonymous site usage data. Every computer with internet capability is given a
number that serves as that computer’s IP address. When you request a page from any site within the Maxwee
network of websites, our web servers automatically recognize your IP address. The domain name and IP
address reveal nothing personal about you other than the IP address from which you have accessed our
websites. We use this information to examine traffic in aggregate, investigate misuse of Maxwee’s websites,
detect fraud, and cooperate with law enforcement.
Information you provide – We offer access to some information and services without a charge, but for you to
learn more about our products, services and support we ask that you complete a registration forms called
“Speak with an Expert” Or “Request More Info.” In this instance, we ask you to provide the following personal
- First and last name;
- Company and title;
- Email address; and
- Phone number.
You may also voluntarily provide us personal identifiable information if you use our online “chat” function, email
us directly with questions, or if you complete our “Post Project In-take or other forms.” If you are a client using
our support services, you may access the “client portal” on our website by submitting your user name and
How we and others may communicate with you using the information you provide – We communicate with you
through email and notices posted on a Maxwee website. Examples of email notices include: (1) welcome and
engagement messages following your registration on a Maxwee website, meant to inform you how to best use
our services, and keep you apprised of new features; (2) service messages addressing service availability,
security, and other issues about the functioning of Maxwee’s products and services; and (3) promotional
emails, which may contain promotional information about Maxwee or about our business partners. You may
change your email and contact preferences, or any other personal information, at any time by notifying Maxwee
as explained in more detail at the end of this policy under “Your Privacy Rights Opting Out of Marketing And
Transfers; Accessing, Updating And Deleting Information“. If we use your information in a manner different than
the purpose for which it was collected, we will ask for your consent before such other use. As a reseller of
Google, Microsoft, Facebook and other products, we may provide your contact information to them and our
other partners for marketing purposes, otherwise we do not sell, rent or give your email address to any third
party without your consent. We provide you with tools to opt out of marketing from us or certain transfers of
your information. You can learn about this in the “Your Privacy Rights Opting Out of Marketing And Transfers;
Cookies and Other Technologies – When you visit a Maxwee website we may, or our advertising partners may,
send one or more “cookies” to your computer. Third-party websites you access through our websites may also
send cookies to your computer. A cookie is a small piece of data that is sent to your browser from a web server
user preferences or log-in information, as well as for marketing purposes. Cookies are also used to analyze
trends, administer our websites, track users’ movements around our websites, and gather demographic
information about our user base. You can choose whether to accept cookies by changing your browser settings
(see below). You can reset your browser to refuse all cookies or allow your browser to show you when a cookie
is being sent. If you choose not to accept cookies, your experience at our site and other websites may be
diminished and some features may not work as intended.
What types of cookies do we use and how do we use them?
?Essential website cookies: These cookies are strictly necessary to provide you with services available through
a Maxwee website, and to use some of a website’s features, such as access to secure areas.
?Performance and functionality cookies: These cookies are used to enhance the performance and functionality
of our websites but are non-essential to their use. However, without these cookies, certain functionality may
?Analytics and customization cookies: These cookies collect information that is used either in aggregate form to
help us understand how our websites are being used or how effective our marketing campaigns are.
?Advertising cookies: These cookies are used to make advertising messages more relevant to you. They
perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly
displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
?Social networking cookies: These cookies are used to enable you to share pages and content that you find
interesting on our websites through third party social networking and other websites. These cookies may also
be used for advertising purposes too.
How can I control cookies?
You have the right to decide whether to accept or reject some cookies. You can exercise your cookie
preferences by clicking on the appropriate opt-out links shown below.
You can set or amend your web browser controls to accept or refuse certain cookies. If you choose to reject
cookies, you may still use our websites though your access to some functionality and areas of our websites
browser-to-browser, accordingly, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find
out more information, please visit http://www.aboutads.info/choices/. You may also opt out of behaviorally
targeted ads by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking
here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You
will continue to receive generic advertisements.
Other tracking technologies – Web Beacons
Cookies are not the only way to recognize or track visitors to a website. We employ a software technology
called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage our websites by informing us
what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and
are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s
computer hard drive, clear gifs are embedded invisibly on web pages or in emails and are about the size of the
period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which
emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications
and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to
our customers’ personal information.
Do Not Track – Our systems do not recognize browser “Do Not Track” signals. We provide you with tools to opt
out of marketing from us or certain transfers of your information. You can learn about this under “Your Privacy
Rights Opting Out of Marketing and Transfers; Accessing, Updating And Deleting Information”.
only. Although we may provide links to internet sites or resources administered by third parties, we do not
exercise control over any third-party sites or the third-party products or services offered on such sites. These
other sites may place their own cookies or other files on your computer, collect data or solicit personal
information from you. We cannot protect the privacy of the information you share with any such third party and
we suggest that you review their applicable privacy policies. We may present links in a format that enables us
to keep track of whether third-party links on our website have been followed. We use this information to
determine which sites are being accessed and how often, and to improve our services.
Other Requested Information
We may request your name, e-mail address or mailing address for the purpose of conducting a contest,
promotion or survey, or providing additional services (for example, subscriptions to e-mail newsletters,
promotional announcements, or information about seminars). When making such a request, we will indicate the
purpose of the inquiry. If we use this information in a manner different than the purpose for which it was
collected, we will request your consent before such other use.
Potential Disclosure of Your Information
We will disclose personal information and an IP address when we have your consent or have the good-faith
belief that such action is reasonably necessary to:
1.satisfy any applicable law, regulation, legal process or enforceable governmental request;
2.protect and defend the security of Maxwee’s websites and related properties, or visitors to Maxwee’s websites
and related properties;
4.identify persons who may be committing a fraud or otherwise violating the law; and
5.cooperate with investigations of purported unlawful activities.
Some of our services may be co-branded and offered in conjunction with another company. If you register for
or use such services, both Maxwee and the other company may share information collected in conjunction with
the co-branded services. Such co-branded service offerings may have their own privacy policies, which we ask
that you review before using the applicable services.
Security of Your Information
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration,
disclosure or destruction of data. Other than as set forth in the last sentence in this paragraph, we restrict
access to personal information to our employees, contractors, agents and authorized third parties who need to
know the information to operate, develop or improve our services. These individuals are bound by
confidentiality obligations. As noted above in the section entitled “How we and others may communicate with
you using the information you provide”, we may provide your contact information to our partners for marketing
We process personal information only for the purposes for which it is collected and in accordance with this
and processing practices to ensure that we only collect, store and process the personal information needed to
Customer Information and Services Data
Customer Information is information that we may collect from your use of the Maxwee websites and your
interactions with us off-line. We handle and use customer information, and all related personal information
Services Data is data that resides on our systems, or on our customers’ or third-party systems to which Maxwee
is provided access to perform services (including test, development and production environments that may be
accessed by Maxwee to perform consulting and support services). Maxwee treats services data in accordance
To illustrate the difference between customer information and services data, when a customer contracts with
Maxwee for its services, the customer provides information about itself, including its name, business and email
addresses, billing information, and some employee contact information. When a customer uses a Maxwee
website to contact us or learn about our products, our website also collects information about the customer. All
In contrast, when a customer contracts with Maxwee to perform services, that customer may provide Maxwee
with access to its production, development or test environment, which may include personal information about
its employees, customers, partners or suppliers. All such information is services data.
Below are the conditions under which Maxwee may access, collect and/or use services data:
To Provide Services – Services data may be accessed and used to fulfill the requirements specified in your
services contract or purchase order for support, consulting, or other services.
To Maintain and Upgrade a System – Technical staff may require periodic access to services data to monitor
system performance, test systems and develop and implement upgrades to systems, if applicable. Any
temporary copies of services data created as a necessary part of this process are only maintained for time
periods relevant to those purposes.
To Address Performance and Fix Issues – On occasion, Maxwee may have need to deploy new versions,
patches, updates, and other fixes to our products (or third-party products we support) and services. In
accordance with the terms of your service order and/or with notice to you, we may access and/or use a copy of
your test, development or production environment, including services data, to test such new versions, patches,
updates and fixes and validate that they work in your environment(s).
Other Uses – Maxwee may transfer and access services data globally if contemplated in the applicable
customer service contract or order. If Maxwee hires subcontractors to assist in providing services, their access
service contract define different requirements.
Maxwee does not use services data except as stated above or in your service contract or order. Maxwee may
process services data but Maxwee does not control your information collection or use practices for services
data. If you provide any services data to Maxwee, you are responsible for providing any notices and/or
obtaining any consents necessary for Maxwee to access and use services data as specified in this Master
Shine the Light Law
Under California Civil Code Section 1798.83, California residents who have an established business
relationship with us may choose to opt out of our sharing their contact information with third parties for direct
marketing purposes. If you are a California resident and you wish to opt out, please follow the instructions
Your Privacy Rights: Opting Out of Marketing and Transfers; Accessing, Updating And Deleting Information
We want to communicate with you only if you want to hear from us. If you wish to opt out of receiving our
marketing efforts or our sharing of information with third parties for their marketing efforts, you may do so, at
any time by clicking “unsubscribe” in any email you receive from us and following the instructions on the
screen, or by responding to a marketing email and including “Remove” in the subject line. Please be aware that
you cannot opt out of receiving our service messages.
You may request access to, amend, or ask us to delete any of your personal information that we may store,
and you may also opt out of receiving our marketing efforts or our sharing information with third parties by
contacting us at:
Please note that, from time to time, personal information collected from you may be processed and stored by
us or our partners in jurisdictions in which disclosure may be compelled by governments, law enforcement
agencies and regulatory bodies of those jurisdictions as required or permitted by the laws and courts of those
jurisdictions. Depending on the laws of the applicable jurisdiction, we may not be allowed to provide notice to
you of such required disclosure.
We may also share your personal information and other information with entities controlling, controlled by, or
under common control with us. If some or all of our business assets are sold or transferred, we would transfer
your information to the buyer or transferee and, for due diligence purposes, to its professional advisors under
an obligation of confidentiality.
Changes to this Policy
so that you are always aware of what information we collect, how we use it, and under what circumstances we
disclose it. If we make what we believe are any material changes that impact our use of your personal
information, we’ll let you know by (ii) posting our updated policy on this page and referencing the material
changes, or (ii) sending you an email or similar message about the changes. We encourage you to check back
regularly and review any potential updates. Your continued use of our websites will be subject to the terms of
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